General
Australia Wide Travel Online has taken due care and responsibility to verify and check all information in this Internet WWW site as at the time of compilation. However, as the relevant accommodation & tour/cruise operators in this brochure supply this information, it accepts no responsibility for any inaccuracy or misdescription contained in this publication or information as so supplied.

Sales of services as contained in this publication are made by Australia Wide Travel Online, only as an agent for the person, business or company providing the services. Australia Wide Travel Online does not accept responsibility for any changes in price variation of services shown. All services and prices are subject to change without notice.

It is essential that you check with us, or your travel agent, for any changes or variations to the information on this WWW site. This will allow us to advise you, or your agent, of any such changes that we are aware of either before you book your holiday or prior to your departure.

All maps, photographs, illustrations and computer-based graphics are included for general purposes only and are not always indicative of the subject matter. Hotel room photographs (graphics) may not be specific to the actual room occupied. Maps are not to scale.

Validity of Rates
Prices are valid from 01 April 2002 - 31 March 2003. All costs shown are in Australian Dollars. Prices are subject to change without notice. Accommodation costs are for room only and do not include transfer or breakfast cost unless otherwise stated.
Prices are inclusive of the Australian Goods and Services Tax.
Prices over accommodation block out periods may alter from the prices advertised. Contact us for further details.

Deposits
For bookings exceeding AUD$500.00 a 10% deposit of the total booking value is required within 10 days of receiving confirmation. Bookings confirmed with Odyssey Safaris and Discovery Eco Tours will require 20% deposit.

Final Payment is then due 30 days prior to travel. All Bookings made inside 30 days of travel, Payment is due within 72 hours of receiving written confirmation from Australia Wide Travel Online

For groups larger than 10 a 20% deposit is required upon receiving confirmation from Australia Wide Travel Online. Subject to individual suppliers deposit conditions

Please proceed to our "Secure Payment" form to submit credit card details.

For further information on payment options please click here

Cancellation Policy
Cancellations must be made in writing and can be per e-mail (info@norgate.com.au), facsimile (+61 8 8941 2815), or by letter. No cancellation will be accepted unless received in writing and received by us directly from you or your travel agent.

• Bookings Cancelled outside 45 days may incur a AUD$55.00 administration fee.
  
• Bookings Cancelled between 44 - 29 days incur 10% charge of itinerary cost.
  
• Bookings Cancelled between 30 - 15 days incur 25% charge of itinerary cost.
  
• Bookings Cancelled between 14 - 3 days incur 50% charge of itinerary cost.
  
• Bookings Cancelled inside 3 days there will be no refund unless notified otherwise.

For Groups Larger than 10

• Bookings Cancelled outside 45 days may incur a AUD$110.00 administration fee.
  
• Bookings Cancelled between 44 - 29 days incur 20% charge of itinerary cost.
  
• Bookings Cancelled between 30 - 15 days incur 30% charge of itinerary cost.
  
• Bookings Cancelled between 14 - 3 days incur 50% charge of itinerary cost.
  
• Bookings Cancelled inside 3 days there will be no refund unless notified otherwise.

Amendment Fees
If the booking is amended after full payment has been received and final documents have been issued an administration fee of $50.00 per booking will be charged. This is in addition to any cancellation fees according to the above policy and operators on charges.

Late Bookings
If it is necessary for travel documents to be sent with less than 5 days notice then there will be a $15.00 charge for the cost of an airbag.

Change of Itinerary after holiday has commenced
Any alteration or cancellation of services after the holiday has commenced can incur penalties.

Accommodation
Accommodation is as specified in accommodation section(s) on this WWW site. All costs are as shown in Australian Dollars. We reserve the right to offer alternative accommodation of a similar standard in the case of the accommodation operator overbooking their property or for any reason beyond our control.

Single Supplement Costs
If not shown in your selected accommodation cost, this is available on application.

Accommodation Ratings
Are based on our own inspections in conjunction with existing AAA (Australian Automobile Association) ratings. Our ratings are for guidance only and are not to be construed as AAA endorsement.

Tours and Cruises
Tour/Cruise/Driving Itineraries
These operators reserve the right to alter itineraries at any time as a result of fire, flood, extreme weather conditions or any other circumstance beyond their control.

Car, Campervan and 4WD Rentals
Rental Car costs and conditions of hire are as shown on our WWW site.

Prices DO NOT Include
Airfares (unless specified) airport taxes, any costs incurred en route to and from the destination, meals (unless specified), alcoholic beverages, telephone calls, items of a personal nature, and personal services not specified as being included in costs with information on this WWW site.

Air Travel
The conditions and penalties applicable to booking/altering/cancelling airfares vary greatly according to type of fare selected. Please check thoroughly with your travel agent.

Domestic Airfares in Australia
Most airfares can be used in conjunction with your holiday (vacation) package. Special and discounted airfares are available, many with limited life and application for your travel. These airfares have strict eligibility conditions that apply and are subject to availability at all times. In the case of overseas visitors, considerable discounts up to 40% off published domestic airfares are available. These fares include such savings as the KBD40 - "Discover Australia Airfare" (purchasable in Australia). Also available for overseas visitors is the "Australia Explorer" airfares pass minimum of two flight must be purchased at a time. (This fare can only be purchased outside of Australia at the same time as your international air tickets). *If overnight expenses are incurred en route to non-availability of same day air travel, these costs are the responsibility of the passenger.

Airline Disclaimer - Qantas Airways Limited
QANTAS Airways acts as air carrier only, and whilst travelling with Qantas Airways you are governed by conditions as stipulated on your ticket. Qantas Airways carry no responsibility for statements in this WWW site relating to any tour operators or their features. Australia Wide Travel Online indemnifies Qantas Airways against any claim, action, loss or damage which may be made against Qantas Airways or which Qantas Airways may incur, as a result of any misdescription or misleading information contained on this WWW site.

Travel Insurance
We strongly suggest that you take out travel insurance. Your travel agent can also help you select this. It is important that this insurance covers you for involuntary cancellation of your holiday including airfare(s). Please contact us for more information.